Certificate III in Business

Become a competent office administrator and land a supporting role in almost any industry you choose. Gain practical skills in customer service, presentations and financial record-keeping as well as learning about procurement and product management.

You'll develop essential learning that prepares you to be an effective employee in the modern workplace.

The Certificate III is an accredited qualification that employers know and trust. You can study this self-paced course online from home to your own timetable. Central College Online provides all course material saving you the cost of text books and other resources.

Skills you will gain:

  • Financial record management
  • Customer Service
  • Information management
  • Product Management

Potential Career Outcomes

  • Customer service advisor
  • Data entry operator
  • General clerk
  • Payroll officer
  • Typist
  • Word pressing operator
National Code
Delivery Mode
Online, Face-to-face (classroom/workplace)
Study Mode
Full Time, Part Time, Self-Paced
Qualification Issued
BSB30115 Certificate III in Business
Central College Corporate, RTO: 91282
Maximum Delivery
1200 hours/1 year
Study Level


*Price is based on a single individual, can be negotiated depending on group numbers.

Award Requirements

For this qualification there are a total of 12 units consiting of:

  • 1 core unit, plus
  • 11 elective units

This qualification will be issued once you have successfully completed each unit and have been deemed competent.

Apply knowledge of WHS legislation in the workplace
BSBCMM301Process customer complaints
BSBDIV301Work effectively with diversity
BSBWRT301Write simple documents
BSBADM311Maintain business resources
BSBFIA301Maintain financial records
BSBINM301Organise workplace information
BSBINM302Utalise a knowledge managment system
BSBINN301Promote innovation in a team environment
BSBSUS301Implement and monitor environmentally sustainable work practices
BSBWOR301Organise personal work priorities and development
BSBCRT301Develop and extend critical and creative thinking skills


There are no entry require ments for this course; however, it is recommended that students:

  • are at least 18 years old
  • have proficient computer skills with internet access
  • pass the LL&N assessment developed by AIWL for this course

*Students who fail to pass the LL&N assessment may still be enrolled to a course provided that enrolment has been endorsed by the trainer and corresponding additional support strategies have been put in place.

Assessment Overview

Assessments may consist of a combination of short and long questions, online quizzes (if enrolled online), written projects, work experience, and practical demonstrations. Students receive a Learning guide and a set of Assessment activities for each unit of competency.

Resources Provided by the Student

Each student who is deciding to enrol into an online course through Central College Corporate is required to have access to a computer/tablet that work can be completed on as well as internet access.

Recognition of Prior Learning (RPL)

Central College Corporate is committed to the concept of lifelong learning, i.e. the ability of a person to be able to continually build on their own knowledge through formal and workplace learning throughout their lifetime. Central College Corporate is pleased to be able to offer a service whereby we can have professional staff determine existing formally (and sometimes informally) learned knowledge in a particular area.

This process is called Recognition of Prior Learning (RPL). Once your existing learning has been determined you are on your way to increasing your knowledge without having to re-learn what you already know.

Credit Transfer

Credit transfer is the recognition of learning achieved through formal education and training. Under the Australian VET Framework, qualifications and statements of attainment issued by any RTO are to be accepted and recognised by all other RTOs such as Central College Corporate. Credit Transfer allows a student to be awarded a unit of competency based on successful completion of the unit which has been previously awarded.

Support Services (Including LL&N and Reasonable Adjustment)

Please see Central College Corporates Additional Support Policy for more information on educational and support services available for you.